Report a Fallen Utility Pole/Line

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Please use caution around fallen utility lines/poles.  If it's possible the down pole/line is for electricity, avoid contact and call Ameren at 1-800-755-5000.  The City will help remove cable, phone, internet lines from the right-of-way (street & sidewalk area).  To report a utility line or pole that has fallen, please fill out the form below.  

If after hours, please call the non-emergency number of the Police Department: 309-444-2313.

 

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Contact Information

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ZIP*
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Second portion of ZIP Code is optional.
Phone Number*
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Utility Pole/Line Information

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ZIP*
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Second portion of ZIP Code is optional.
Please provide as much information as you can about the location of the pole/line. Example, nearest cross street, landmark, house address etc.
 
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Upload Photo of Utility Pole/Line

Photo upload is available for users on mobile devices only at this time. Please open our website on your mobile device to submit a photo through this form.
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Please click submit when finished.