Report Discolored Tap Water
This form can be used if your tap water is discolored. Before you submit a report, please consider the questions below.
- Is it Spring or Fall hydrant flushing time? Flushing is routine maintenance that helps remove the build up of minerals within the water main. Please run your tap for 5-10 minutes to flush the interior lines.
- Have City crews been working in your area? It is rare that a boil order is issued, however crews are not always able to repair a leak while the water main is under pressure. In those cases the crew will individually contact the homeowner either by knocking or leaving a door hanger. Click Here to see a sample boil order notice.
- Has your home set vacant for any length of time? Water can stagnant in the lines within your home causing odor and discoloration problems. Please run your tap for 5-10 minutes to flush the interior lines.
If your concern isn’t listed above or if the problem persists, please complete the form below.
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