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Water and Sewer Department   

City Hall Offices:  301 Walnut Street, Washington, IL  61571     Water/Sewer Department Phone Number -   309.444.8292

   

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Water and Sewer Department

Contact the Water and Sewer Department - 309.444.8292

City Hall Offices:
301 Walnut Street,
Washington, IL 61571

The City of Washington is pleased to offer yet another convenient way to pay your utility bill. To pay by credit card, you may now do so through a program offered by the State Treasurer's Office called Illinois Epay. There is a convenience fee that the credit card companies charge that is disclosed to you prior to payment. There is no charge to the City for this service and the fee goes directly to the credit card company. Currently, you may use Discover, American Express or MasterCard to make your on-line payment.

Just click the button below to pay your water/sewer bill through Illinois Epay!

Illinois E-Pay

Electronic Debit Withdrawal is also now available to make payment on your water/sewer bill. You may click here to print the form that will enable you to begin this payment option. Please fill out the form and either drop it by City Hall, 301 Walnut Street or mail it to Water/Sewer Department, 301 Walnut Street, Washington, IL 61571.

CLICK HERE for Senior Citizen Discount information. Qualified residents can print the form and drop it by or mail it to Water/Sewer Department, 301 Walnut Street, Washington, IL 61571.

CLICK HERE to see how to read your water/sewer bill.

Water and Sewer Utility Billing

The City of Washington bills for water/sewer services in units of 1,000 gallons of water. Sewer charges are based on water consumption. The current charges (effective October 1, 2016) are as follows:

 
  Water Sewer Minimum
Resident $4.12/1,000 gallons $8.58/1,000 gallons $10.30/1,000 gallons
Qualified Senior Citizen/Disabled $3.71/1,000 gallons $7.72/1,000 gallons $9.28/1,000 gallons
Circuit Breaker $3.38/1,000 gallons $6.47/1,000 gallons $8.45/1,000 gallons
Non-resident $4.94/1,000 gallons $10.29/1,000 gallons $12.35/1,000 gallons
Monthly Technology Fee All Accounts Single Meter $3.85 Dual Meter $5.50  

An average bill is difficult to estimate because water consumption habits vary greatly from household to household. However, many families use about 2,000 gallons per month per member in the family. Using the resident rate, this would translate into monthly usage of $29.25 per person for single meter households and $30.90 per person for dual meter households. Dual meter households are those that would have a water usage only meter for outside watering use.

Water and Sewer Billing and Collection

Water and sewer bills are issued monthly and are due on the last day of the month in which they are issued. Bills that are delinquent at the end of the month are assessed a late payment penalty of the greater of 1.5% of the balance or $10. A lien may also be placed on the property in accordance with City ordinance. City ordinance also indicates that the owner of a property is responsible for payment of outstanding accounts resulting from non-payment by a tenant.

If service is terminated due to non-payment, the outstanding account balance must be paid in full in addition to a $50 restoration fee before service is restored. Service may also be disconnected for a non-sufficient fund check received at shut-off or non-payment of deposits due. If you wish to discuss payment arrangements, please call the Water Department. (309)444.8292

Bills may be paid after hours or on weekends at the drop slot located at the side door on N. Elm Street. Bills may also be paid at Washington State Bank, 1110 Peoria Street and Ipava State Bank, 116 Washington Square.

Outside Water Usage

The City of Washington does not give sewer credits for water used for landscaping purposes or swimming pools. However, an additional "water only" meter may be purchased at City Hall for $140. This meter will register outside water usage and there will not be a sewer charge assessed. A minimum bill amount will be applied for usage less than 850 gallons.

 

Water and Sewer Service Connection

If you are moving in or out of the City or within the City, please contact the Water Department to establish or terminate service. For all new accounts, a $100 water deposit is required. If you subsequently move but stay within the water district, the water deposit will be transferred. If you move outside of the district, your deposit will be applied to the final billing.

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